FAQs
Looking for answers? You've found the right place. Still can't find what you're looking for? Send us a message and we'll answer as soon as we can.
Contact UsWhat is Tire Trax?
Tire Trax is the tire storage industry’s most robust tire storage software – specifically designed to make tire storage operators more accurate, reliable, and efficient. Boasting a web & mobile application, this cloud-based system is a complete enterprise resource planning (ERP) solution.
Who created Tire Trax?
Tire Trax is created by the founders of Tire Chalet – Western Canada’s largest, and most trusted seasonal tire storage provider. With over 90,000 sets in storage (across six warehouses in four cities), Tire Chalet helped design the Tire Trax system through the lens of a tire storage operator.
How does Tire Trax work?
It’s a web & mobile application that effectively and intelligently coordinates many processes within the tire storage industry. Appointment management, scanning technology and customer-specific barcoded labels are some of the many features Tire Trax offers to help ensure that your inventory is accurate and organized.
What products does Tire Trax offer?
We have two solutions. They are:
- Warehouse SaaS, which is currently being used by some of Canada’s leading tire storage providers.
- Dealership SaaS , which is specifically designed to help dealerships and service shops manage their own internal tire storage program.
Do I need a scanning device to operate Tire Trax?
Tire Trax does come with a mobile application that can be used with our devices, or your cellular phone.
What kind of tire labels does Tire Trax use?
Tire Trax has two types of labels: 8.5x11 (which can operate with any regular printer) or 4x4 labels (which cooperate with a specific purpose-built label printer). The 4x4 labels have an elastomeric quality that helps them adhere to rubber over time – which is crucial when storing tires in a non climate-controlled area.
Does Tire Trax sell the necessary equipment (scanner, labels, printers)?
Yes. We have an online store with all our products. Tire Trax will even sell racking -https://tiretrax.org/collections/all
How does Tire Trax guarantee that I won’t lose any tires?
Multiple checks and balances are built into the software to ensure the right tires get to the right place. Furthermore, with the Tire Chalet operational know-how behind Tire Trax, every customer is given a robust training experience to ensure that all best practices are being reviewed to ensure accuracy and reliability.
If I’m a dealership, how can Tire Trax help me?
It can help make your tire storage more efficient by automating certain tasks. It can help increase customer retention – and customer satisfaction. On top of that, with the mobile app offering increased wheel visibility (with its picture-taking capabilities), Tire Trax can help you sell more tires by being able to isolate which tires are damaged and/or have a low tread depth. Tire Trax also offers a whole host of inventory reports to meet your needs.
Does Tire Trax integrate with Dealer Management Systems?
Yes, Tire Trax integrates (and cooperates) with all major DMS companies in North America.
Does Tire Trax offer any other services other than software?
Tire Trax has a consulting program that has helped numerous companies scale their tire storage business. Furthermore, Tire Trax is a leading voice in the tire storage industry when it comes to racking layout design to help maximize warehouse space.
Does Tire Trax sell racking?
Yes. Tire Trax offers all types of racking – horizontal or vertical. Further, Tire Trax will help design your layout to ensure that your not wasting any space.
Do I need to sign a contract to work with Tire Trax?
Yes. The contract simply states our privacy policies to ensure that your data is protected. Furthermore, the agreement holds Tire Trax accountable to your expectations.
Do you have a video, showcasing what Tire Trax can do?
Yes, here’s video of the Tire Trax Dealership SaaS product - https://www.youtube.com/watch?v=5DuGCcxqk6I
How can I book a demo with Tire Trax?
Easy! Visit our Book Demo page for more info.